Digitalization empowers enterprise management with 'governing by non-interference'
Digitalization empowers enterprise management with 'governing by doing nothing'：
Recently, the Party Committee of Gitane Company organized a special training on "Digital Empowerment of Enterprise Management - Governing By Non-interference". Party Secretary and Chairman Li Gang presided over the lecture, and more than 50 company leaders, middle-level cadres, digital transformation professionals, and digital transformation leaders from various departments participated in the training.
[Quick Tips for Understanding Articles - The Origin and Dialectical Significance of "Governing by Doing Nothing"]
The concept of 'governing by inaction' comes from the Analects of Confucius: Duke Weiling, which states that 'those who govern by inaction also follow Emperor Shun'. Originally, it referred to Emperor Shun following Emperor Yao's governance strategy without making any changes. Its core ideology is manifested in the Confucian system as rulers leading by example and educating the people with morality. Laozi proposed in the Tao Te Ching that 'the Tao always does nothing but does everything', but most people mistakenly understand this sentence as: 'Wuwei' means doing nothing, and 'doing everything' means doing everything. The concept of "non action" in Laozi's "Tao Te Ching" does not mean doing nothing, but rather "following the law of nature", "governing a great country is like cooking small delicacies", not acting recklessly, not acting recklessly. "Dao" is the underlying logic of natural laws and the operation of things, while "non action" means not violating the laws of nature and the underlying logic, ultimately achieving the effect of "doing nothing".
The principle of 'governing by inaction' is not passive laissez faire, but rather a wisdom that follows the inherent texture and pattern guidance, conforms to the law, minimizes resistance, and achieves maximum governance effectiveness through precise and minimal intervention, similar to the concept of 'entering the space with no thickness' in' Bao Ding Jie Niu '. In enterprise management, managers at all levels must first become experts in governing business, investigate and research, discover business and management rules, and then respect market rules, business rules, and enterprise management operation rules, truly conforming to the "Dao" and achieving the highest level of "doing nothing without doing anything".
-Knowing Trends and Moving Forward-
Li Gang stated that "governing by inaction" is the highest ideal state of enterprise management, which is to establish an efficient and self operating mechanism to enable the organization to reach the realm of "governing by inaction" and "managing by inaction". Building digital and intelligent systems is the ideal way to achieve this goal.
At the training session, Li Gang took the great ancient Chinese philosophical work 《Tao Te Ching》 and Chairman Mao's great work 《On Contradiction》 as the starting point. He explained the core topic of "how to empower the enterprise management of 'governing by non-interference' through digital transformation" to the participants in a simple and in-depth manner, answered the "digital question" of how Gitane should take the digital path, and carried out the training from three aspects: the core idea of "governing by non-interference" in the digital system, the evolution law and foundation from standardization to intelligence, and that a smart and practical digital transformation must grow from within the enterprise.
-The core idea of "governing by inaction" in digital systems-
Li Gang stated that the core idea of building a digital system to achieve "governance by inaction" is to move from "human governance" to "digital governance", and finally to "intelligent governance". The original management belonged to the category of "rule by man", mainly relying on the personal abilities and experience of managers, hands-on, on-site organization and command. The purpose of building a digital system: With data-driven processes and rules, the system tells you what to do with "digital governance"; A higher level of 'smart governance' means that the system can not only tell you what to do, but also predict problems and trends, make automatic decisions, and optimize itself. People only need to handle exceptions and strategic issues.
The digital interpretation of "governing by non-interference" is to quantify and internalize the laws of the market, the will of managers, the rules of enterprises, the processes of production and management, the standards of judgment, and the scope of early warning into digital systems, which are automatically executed, monitored, fed back, and optimized by the system, thereby reducing or even replacing a large number of human, repetitive, and subjective interventions.
The evolution law and foundation from standardization to intelligence
Li Gang emphasized that digitization should also follow the direction of historical evolution, and the fundamental law of historical direction is the law of productivity. Human beings are constantly exploring how to develop more advanced productive forces to improve our lives, and the laws of productive forces determine the direction of development from primary to advanced. The current process of informatization, digitization, and intelligence is also a process of technological development, which must fully follow the "five development stages" of industrialization evolution, otherwise digitization will fail.
Each of the first four stages of these five stages forms the foundation for the next stage. We are currently in the stage of informatization, digitization, and automation. In other words, we must solidly, steadfastly, and honestly clarify and optimize the basic work of standardization, batch processing, and systematization in operation, production, operation, and management. Only then can we proceed with informatization, digitization, and automation smoothly and flexibly. Otherwise, if the basic optimization work is not done solidly, the built system may be full of problems.
-Seize new opportunities and win for a new future!-
Good digital transformation is not simply a matter of borrowing, "Li Gang said. Smart and effective digital transformation must grow from within the enterprise.
Ⅰ. Inject genes into the system from business rules and management processes
(1) Leaders should personally organize the digital management transformation and embed operational rules into the system. Before 'governing by inaction', efforts must be made to embed self operating rules and underlying logic that conform to market and enterprise laws into the system. The process of digitization is a profound organizational change and management innovation, which cannot be completed without the personal organization of leaders, let alone achieving "governing by non-interference". To achieve the effect of "governing by non-interference" through the process of digitization, it is necessary for the leaders in charge of each department of the company to lead the leaders of the business departments, and work together with digital leaders at all levels to deeply intervene in the situation. Leaders should lead, organize, and lead, and business leaders should carefully study the design of organizational structure changes, optimization of business processes, allocation of responsibilities and rights, resource allocation, management innovation, cost consumption, statistical analysis, various business presentation methods, setting of upper and lower limits for business warning, management mechanisms, statistical and correlation of assessment indicators. In the digital system, how to set and implement them, business leaders should be experts and masters in their respective fields, not only users of the digital system, but also builders of the digital system. At the same time, each profession should conduct in-depth research on relevant laws, regulations, and rules to integrate compliant rules into digital systems. If these rules are thoroughly researched, integrated with reality, and embedded into the digital system beforehand, the digital system will become smarter, even capable of self operation, reducing human intervention, and approaching the trend of "governing by non-interference".
(2) Starting with empowerment tools for professional pain points. Some professions have strong personalized needs, and it is not realistic to solve all professional needs with a large system. Digitization still needs to address the large amount of repetitive work and existing pain points in various units. It is necessary to integrate some mature external professional tools or small software suppliers, and use highly targeted empowering digital tools to effectively solve these large amounts of repetitive work and pain points. It can truly solve problems, be convenient and efficient, provide good experience and feelings for operating employees, lay the foundation for digital transformation, and reduce resistance during the implementation process. Finally, these mature and useful professional tools and software will be integrated into a centralized digital system through data platforms and other means, breaking through boundaries and integrating seamlessly.
(3) Integrating management innovation practices and corporate culture construction into digital systems to form a unique competitive advantage. Since the new team took office in 2019, they have led all cadres and staff to carry out many management innovation practices and achieved many effective results. We need to extract and select content that can be integrated into digital systems from over 50 lectures, more than 40 mechanisms, and dozens of newly issued systems. We will integrate the achievements of management innovation practices and corporate culture with digital systems, install the soul of Jitai An into digital systems, and form Jitai An's unique competitive advantage in digital systems.
(4) Implementation of online management of digital systems. One is to achieve paperless and mobile technology. This is the foundation for achieving digitalization. Various management no longer relies on paper-based document transmission to manage information. The management and processing of various businesses should gradually be moved to online completion, and communication and exchange in the digital system can be gradually achieved, not limited to time and geographical space. Even if personnel are not within the company, real-time communication, exchange, discussion, and processing can be achieved. The approval and reimbursement of personnel, finance, various businesses, assessment and business, automatic correlation of performance, contracts, materials, plans, etc. all have online documents that can be accessed and approved according to permissions, and can be achieved through the business port of a computer or mobile phone. The second is to achieve integrated socialization. Connect and correlate online businesses. To completely break down the walls and isolated islands within the internal system. Integrate all business aspects such as orders, production scheduling, finished product warehousing, raw material supply, energy management, sales, quality, research and development, cost, after-sales service, and human resource management, establish a unified entrance, and achieve internal integration. Socialization refers to expanding the scope to the outside of the company, breaking down internal and external boundaries, establishing ecological management, such as extending sales downwards, conducting market research, market analysis, customer service, automatic customer acquisition, and upstream material supply procurement, making business and systems smoother. The third is the integration of intelligent AI. After the process runs smoothly and data is connected, intelligent tools should be further empowered to create digital employees who can independently and automatically complete business processing and disposal in the system.
(5) Artificial Intelligence+(AI+) restructuring related businesses. We proposed Jitai An's AI+at the beginning of this year. On August 26, 2025, the website of the State Council released the "Opinions of the State Council on Deepening the Implementation of the 'Artificial Intelligence+' Action". This is a heavyweight document issued at the national level to promote the extensive and deep integration of artificial intelligence with various industries and fields of the economy and society, accelerate the cultivation of new quality productivity, and we must attach great importance to it, study seriously, consciously use 'Artificial Intelligence+' to accelerate the development of new materials for electric heating, and consciously use 'Artificial Intelligence+' to reconstruct our various related businesses, empowering the development of new quality productivity for electric heating in Gitane.
Li Gang emphasized that the 《Opinions》 have set clear stage goals for the development of artificial intelligence in China and deployed six key actions, aiming to empower artificial intelligence in various industries. Among these six key actions, we should focus on learning and making great efforts to explore and practice the development of "artificial intelligence+science and technology", and "artificial intelligence + industries". Put in a lot of effort to explore the research and development of AI+electric heating new materials, drive innovation in technology research and development models, and improve efficiency. Promote the integrated and collaborative development of technology research and development, engineering implementation, and product landing driven by artificial intelligence, accelerate the landing and iterative breakthroughs of "from 1 to N" technology, and promote the efficient transformation of innovative achievements. We will focus on promoting the development of intelligent research and development tools and platforms for electric heating new materials supported by the Beijing Municipal Science and Technology Commission, using new scientific research achievements to support the implementation of scene applications, and driving technological innovation breakthroughs with new application demands.
Explore the effective application and implementation of the entire process of electric heating production. Promote the intelligent linkage of all factors of production and operation in Jitai An, accelerate the application of artificial intelligence in research and development, refining, rolling, wire drawing and production scheduling, quality control management, quality statistics and early warning, financial statistics and analysis penetration management, AI+short video and other intelligent ways to expand intelligent dissemination, intelligent customer acquisition, industrial chain collaboration, intelligent customer service, equipment monitoring and management, carbon intelligent management, intelligent warehousing and other full process applications, and promote AI driven production process optimization methods. Efforts will be made to enhance the artificial intelligence literacy and skills of all staff, and promote the formation of more reusable expert knowledge in various departments and specialties. Deepen the deep integration and application of artificial intelligence with digital systems under construction, and enhance the intelligent perception and decision-making capabilities of digital systems.
Ⅱ. The four core pillars of establishing a digital system
To achieve automatic operation of digital systems, four core pillars need to be established.
(1) To achieve data-driven transparent governance. To establish a unified data center and break down data silos between various business departments. To manage professional data such as raw materials and auxiliary materials, manufacturing department, work area, finance, sales, quality, research and development, energy consumption, equipment, employee performance, customer feedback, etc. through a data platform, they can be interrelated and called upon. Finally, according to their respective needs, various digital dashboards in the form of graphs and tables can be generated and presented in real-time and visually to leaders at all levels and positions. Everyone can see how their own work and that of others are interrelated and affect the overall goal, achieving information symmetry and minimizing communication costs to the greatest extent possible; At the same time, when teams and individuals see abnormal data, they will spontaneously prioritize solving problems without the need for superiors to urge them. The role of managers will shift from "supervisors" to "kanban maintainers" and "problem consultants", thereby achieving self correction and self-improvement at all levels, and achieving "management by non-action" for managers at all levels.
(2) To achieve automatic execution of processes and rules in digital systems. We need to utilize mature robot process automation algorithm software, business process management systems, intelligent workflow technologies, etc. to solidify standardized business processes into the system and enable them to operate automatically. The process flows automatically in the system, and everyone is equal before the rules. Compliance management is easier to achieve, balancing efficiency and fairness, achieving the goal of intervention. At the same time, it liberates managers from daily affairs, allowing them to focus on more important work and achieve "management by non-action" for managers at all levels.
(3) To achieve intelligent prediction and decision-making of digital systems. On the basis of data center and automated processes, suitable AI models and algorithms are introduced for moderate predictive analysis and autonomous decision-making. For example, predictive maintenance of equipment, intelligent production scheduling, quality risk warning, public opinion analysis warning, financial analysis warning, optimal inventory warning of raw materials, upper and lower limits warning of finished products, trend prediction, etc. At the same time, recommendations for handling plans and measures can also be made based on past experience. With the assistance of the system, the decision-making authority can be delegated, and "remedial measures after the fact" can be transformed into "preventive measures before the fact", and "passive defense" can be transformed into "proactive actions", thus achieving "management by non-action" for managers at all levels.
(4) The digital embedding of corporate culture and values. In the process of system development, the core concept of "employee first, customer first, quality priority, and national glory" is transformed into the rules and underlying logic of system operation, embedded into the digital system, and embedded into the assessment and incentive system, achieving a two-way transition from "working for the leadership and the enterprise" to "working for the enterprise and self realization". Realize 'management by non-action' through self driven and cultural driven in digital systems.
The self-management of employees is achieved through "data transparency governance", system self execution is achieved through "process automation", business self optimization is achieved through "intelligent algorithms", and ultimately organizational self drive is achieved through "corporate culture embedding". The ultimate "non-interference" of managers at all levels is based on the "promising" foundation of building this complex and sophisticated digital system in the early stage. As this digital system gradually iterates and matures, it will operate like a precise gear meshing, ultimately achieving the transformation of Gitane Company from "human governance" to "digital governance" and "intelligent governance".